Support
Questions, problems or ideas: write to support@ninja-hud.com. Tell us your operating system, the version of Ninja HUD and what happened, and we will get back to you.
Email supportI bought a licence but have no key
The key is emailed to the address you gave at checkout as soon as the payment is confirmed. Check your spam folder. If it is not there after 24 hours, write to us from that address and we will send it again.
Activating the licence
Open Ninja HUD, go to Settings > Licence and paste the key. One licence works on two computers, such as a desktop and a laptop.
Another year of updates
Your licence includes 12 months of updates and keeps working after them. Another year of updates costs $39: write to us and we will send you the link to buy it.
The app shows an error
Tell us what you were doing and what the app showed. The app keeps a log on your computer, and Settings has a button that opens its folder: attaching the latest log helps us find the cause. It stays on your computer unless you send it.
Refunds
Licences are not refunded, unless Ninja HUD does not work on your computer and we cannot make it work. The terms of sale explain the details.
Your data
Your hands and statistics stay on your computer; the privacy policy explains the little we do receive. To see or delete what we hold about you, write to us.